Terms of Use

Effective Date: October 24, 2025

Welcome to KiKai Works ("we," "us," or "our"), a platform providing engineering services and AI-generated technical blueprints. By accessing our website (the "Site"), registering an account, or using our services (collectively, the "Services"), you ("User" or "you") agree to these Terms and Conditions ("T&C"). If you do not agree, do not use the Services.

1. Eligibility and Account Registration

1.1. You must be 18 or older and capable of forming a legally binding contract. Confirm via "I am 18+" checkbox during sign-up.

1.2. You provide: first name, last name, country, email, password (or Google sign-up). We collect IP address for security. We generate: account ID, serial code, sign-up date, last sign-in, account status.

1.3. Activity history (logins, project requests, payments) stored in DynamoDB. Project files (uploads, results, contracts) in private AWS S3 buckets.

1.4. Post-deletion, we retain only signed contracts and account deletion date for 7 years for legal purposes (e.g., Mexican tax law), anonymized (e.g., hashed email), with consent via sign-up checkbox: "I agree to retain contracts and deletion date for 7 years."

1.5. Accounts non-transferable. Passwords: 12-character minimum, mixed case, numbers, symbols; 5 failed attempts trigger 15-minute lockout. Two-step authentication (TOTP via authenticator app) default, skippable for browsing but required for projects/downloads/payments.

1.6. We may suspend/terminate accounts for violations (e.g., fraud), with notice unless urgent.

2. Services Description

2.1. Engineering Services ("New Project"): Human-reviewed design, simulation, reports for conveyors ($5,000-$20,000), tanks ($10,000-$50,000), structures ($15,000-$100,000), heavy machines ($20,000-$150,000), automation ($10,000-$80,000), custom engineering on request ($5,000-$200,000). Process: Submit name, description, optional files, shipping address. Sign contract (DocuSign). We validate and confirm details. Human agents, assisted by AI pre-screening, generate PDF quotations (emailed, in "Past Quotations," expires 15 days). Pay via Stripe in-app. Pay 50% upfront, 50% on completion. Watermarked previews provided. Files accessible 6 months post-payment.

2.2. AI Blueprint Generation ("KiKAI"): Upload STEP files (max 1,000 pieces) for PDF/DWG blueprints (36x24, 17x11, 11x8.5; GD&T, general dimensions, technical, welding, exploded view). Process: Upload validated STEP file, view rendering (Three.js), select bottom view/type. Pay 100% upfront ($10-100, or $50/month for 10 blueprints; 10% discount for >10 one-off). Human review mandatory for GD&T/welding/exploded views ($20-50). Files delivered via email/system within hours, stored 6 months. Tag errors in-app; human agents review/correct.

2.3. Files >1,000 pieces redirect to "Professional" mode ($500 consultation).

2.4. Services "as-is." AI blueprints not guaranteed; human review required for critical use.

3. User Obligations

3.1. Upload files you own/have rights to. No malicious/illegal content.

3.2. Comply with laws. Do not misuse Services (e.g., reverse-engineering AI).

3.3. Pay via PCI-compliant processor (Stripe). Non-refundable except per Section 7.

3.4. Respect our IP: Do not copy/modify/distribute AI/tools/outputs beyond licensed use.

4. Intellectual Property

4.1. You retain ownership of uploaded files. You grant us a limited, revocable license to process files/outputs.

4.2. We own AI, software, improvements. Outputs licensed for non-commercial use unless agreed.

4.3. Anonymized data (e.g., file metrics) used to improve Services, per privacy laws.

5. Data Privacy and Security

5.1. We collect: first name, last name, country, email, IP, system data (ID, history in DynamoDB). Payment details (last 4 digits), addresses in encrypted SQL (AES-256). Files in S3 with server-side encryption.

5.2. Post-deletion, contracts and deletion date retained 7 years, anonymized, with consent.

5.3. Security: SSL/TLS 1.3, PyCryptodome, reCAPTCHA v3, Cloudflare WAF/DDoS protection, JWTs (15-minute TTL), two-step authentication (mandatory for sensitive actions). AWS KMS for key rotation. Quarterly audits ($2,000/year initially). Splunk for event monitoring.

5.4. Privacy Policy [link] complies with GDPR, CCPA, LFPDPPP. Data in Mexico/US servers. Deletion requests via "Account Settings"; non-retained data deleted within 30 days.

5.5. Not liable for breaches beyond our control. Notify us of suspected breaches.

6. Disclaimers and Limitations of Liability

6.1. Services "as-is" without warranties. AI blueprints require human review for critical use.

6.2. Not liable for indirect damages (e.g., lost profits). Liability capped at fees paid in prior 12 months.

6.3. Not responsible for third-party issues (e.g., file corruption) or force majeure.

7. Payments, Refunds, and Disputes

7.1. Engineering Projects: 50% upfront (non-refundable), 50% on completion. Pro-rated refund for undelivered work if we fail to meet timeline.

7.2. AI Blueprints: 100% upfront. Full refund for processing failures; 50% refund or free correction for verified AI errors (non-human-reviewed). No refunds for human-reviewed blueprints.

7.3. Subscriptions: $50/month for 10 blueprints, non-refundable; cancel anytime.

7.4. Disputes via in-app tickets within 7 days; we respond within 7 days. Arbitration in Mexico City under Mexican law, unless local laws apply. Refunds within 14 days, capped at 5% of revenue.

8. Termination and Account Deletion

8.1. Delete account via "Account Settings." Non-retained data deleted within 30 days; contracts/deletion date kept 7 years.

8.2. We may terminate for violations, with notice. Access revoked; data per Section 5.

8.3. Projects in progress completed or refunded pro-rata.

9. Modifications and Governing Law

9.1. T&C updates notified via email/dashboard (30-day notice). Continued use is acceptance.

9.2. Governed by Mexican law, except where local laws apply (e.g., GDPR).

9.3. Contact: [support@kikaiworks.com] or in-app "Help and Support."

10. Miscellaneous

10.1. You confirm compliance with export controls (e.g., ITAR).

10.2. No waiver unless written. Unenforceable provisions do not affect others.

By checking "I Accept" and "I am 18+" during sign-up, you agree to these T&C and data retention.